Privacy Policy

This privacy notice tells you what to expect when Finish Line TV Ltd (FLTV) collects personal information about you when you use finishlinetv.com

FLTV  is committed to protecting your personal information when you use FLTV  services. Whenever you provide such information we will only use your information in line with all applicable data protection laws, including the General Data Protection Regulation (GDPR). Your information will be kept in a secure environment and access to it will be restricted according to the ‘need to know’ principle.

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What information will we collect about you?

When you use finishlinetv.com or our services directly, we will collect the following information about you:

• Name
• Gender
• Address
• Email address
• Phone number

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FLTV collects information about how you use finishlinetv.com via our website and the device(s) that you use to access the service. This includes collecting unique online identifiers such as IP addresses, which are numbers that uniquely identify a specific computer or other network device on the internet.

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How will FLTV use the information it collects about me?

FLTV will use your personal data for a number of purposes including the following:

• To send you marketing communications about FLTV products and services.
• To respond to feedback, queries and complaints that you submit through our feedback form.

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We will only do this where you give us your clear consent to do so.

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To manage communication and distribution of data.

The lawful justification for sending marketing communications about FLTV products and services to you is that you have given clear consent for your personal data to be used for this specific purpose. You are always in control of your data. You can unsubscribe from FLTV marketing communications by clicking ‘Unsubscribe’ on the footer of a FLTV marketing email.

The lawful justification for matching the data we collect with other data that we hold about you if you have used FLTV products and services before is because we have a legitimate business interest for your personal data to be used for this specific purpose. This enables us to send you relevant and personalised content designed to make your journey smoother and more enjoyable. We have conducted an assessment to make sure that the benefits to you are equal to the benefits to us. You have the right to object to this processing which you can exercise by contacting enquiries@finishlinetv.com

*Please note that if you object, this may affect our ability to send personalised marketing communications to you.

Your information will be handled and used by our trusted third parties including the following recipients in order to deliver services provided on finishlinetv.com

FLTV staff managing finishlinetv.com and marketing communications.

We will keep your information within FLTV and our trusted third parties except where disclosure is required by law, for example to government bodies and law enforcement agencies.

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How long will FLTV keep my information?

Where you tell us that you no longer wish to receive marketing messages about FLTV products and services, we will keep this information about you until you tell us otherwise. This is to ensure that we don’t send you any further marketing communications in error.

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What rights do I have over my personal data?

Under the General Data Protection Regulation, you have the following rights :

• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold about you transferred to another organisation.
• Right to object – you have the right to object to certain types of processing, such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
• Right to judicial review – in the event that FLTV refuses your request under rights of access, we will provide you with a reason why.  You have the right to complain as outlined below.

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Complaints

In the event that you wish to make a complaint about how your personal data is being processed by FLTV, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and FLTV’S Data Protection Officer (GDPR)

To exercise your rights, or lodge a complaint, please contact the FLTV Data Protection Officer using the following contact details:

Data Protection Officer

Finish Line TV Ltd

Unit 12 Liberator House

Clopton Business Park

Clopton

Suffolk

IP13 6QT            

Email: enquiries@finishlinetv.com

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The new requirements will be incorporated into our systems.

Clarification on the finer GDPR detail is still evolving via the Information Commissioner’s Office (ICO), which is the governing body for data protection in the UK.  We are monitoring developments closely and, if necessary, will introduce and/or refine our processes accordingly before the new rules coming into force.

Changes to this privacy notice

We will keep this privacy notice under regular review and we will place any updates here. At the start of this privacy notice, we will tell you when it was last updated.